Tuesday, June 8, 2010

Alaska Airlines & JetBlue lead in customer satisfaction

Air travelers seem to be constantly complaining about fees, the lack of service and cramped seats on flights, but surprisingly their level of satisfaction with airlines is on the rise, a new survey finds.

Overall contentment with U.S. and Canadian carriers has reached a three-year high, according to the J.D. Power and Associates 2010 North America Airline Satisfaction Study released Tuesday.


Source: cnn.com

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